Effective Date: August 1, 2026

At Swarna, customer satisfaction is our priority. We strive to deliver fresh, authentic, and high-quality products.

Return Eligibility

Due to the perishable nature of many food products, returns are accepted only if:

• The wrong product has been delivered.
• The product is damaged during transit.
• The product is spoiled or unfit for consumption upon delivery.

Return Request

Customers must report any issue within 24 hours of receiving the order by sharing clear photos or videos of the product.

Refund Process

After verification, refunds will be processed within 5–7 business days to the original payment method.

Non-Returnable Items

Returns or refunds will not be accepted for:

• Products opened or partially consumed.
• Orders damaged due to incorrect storage after delivery.
• Change of mind after purchase.

Contact for Returns

Phone: +91 9395232374
Email: swarnaventures1@gmail.com